For homeowners in the urban core and across the Texas side
Updated 2026-08-11Austin Homeowners
Repair-first honesty, insurance explained in plain English, and a crew based on Rainey St downtown. For the older houses on the Texas side of the metro.
Our shop is at 80 Rainey St, Unit 3617, downtown on Rainey Street. The houses around us in Windsor Park, Crestview, Allandale, and Barton Hills went up in the 1940s and early 1950s. Most are on their third or fourth roof. Many have two layers of shingles, plank decking with soft spots, and chimney flashing that has been tarred over more than once. On these blocks a new roof is not a curb-appeal purchase. A $9,000 to $18,000 replacement on a house worth $60,000 to $90,000 is 10 to 25 percent of what the house is worth. Nobody should be talked into that lightly. So every job starts with a free inspection and a straight answer. If a $300 to $800 repair buys you five more years, we say so and we do the repair. If the roof is done, we say that too. Then we talk about the way most of our neighbors actually pay for a new roof, which is an insurance claim. We explain how claims work, why they get denied, what your policy really says, and what your deductible means, in plain English. We are locally owned. We are here in February when the door-knockers are gone. That is the whole approach.
Who this is for
This page is for people who own a house on the Texas side of the metro, and especially the older neighborhoods: Windsor Park, Crestview, Rainey Street, Allandale, Barton Hills, Travis Heights, North Austin along East 7th Street, the East Austin, and south through Onion Creek into Circle C and Southpark Meadows. It is also for Zilker and Tarrytown, where the houses are the same age with a different price tag, and for Kyle, Buda, and Pflugerville. You might have lived in the house for thirty years. You might be an adult child handling a parent's house and sorting out a roof, a policy, and a stack of flyers at the same time. Either way, you want the truth about the roof, explained so you can explain it to somebody else.
What usually goes wrong
The problems we keep seeing
Patterns we run into on almost every new account in this category — and how we think about solving them from day one.
A roof that costs a quarter of the house
On the East Austin and in South Austin a full replacement can run 10 to 25 percent of the home's value. That changes the math on everything. A contractor who leads with a replacement quote is not doing you a favor. The right first question is whether the roof can be repaired, and for how long. A reflashed chimney, a new pipe boot, or a resealed valley is often a few hundred dollars. Five more years out of a roof you already own is real money saved. When a replacement really is the answer, the realistic path for most families here is an insurance claim, not a check from savings. We treat both of those facts as the starting point, not as sales objections.
Third or fourth roof on a 1940s house
Houses built between 1938 and 1955 come with the same list. Two shingle layers, sometimes three. Original plank decking with rot at the eaves and around the chimney. Step flashing that was tarred instead of replaced. Boxed gutters built into the roof edge that nobody has cleaned since the previous owner. A cheap crew nails a new layer over all of it and drives away. That roof leaks early and voids the shingle warranty. The right job is a tear-off, decking replaced only where it is actually rotten, real step and counter flashing at the chimney, and gutters that drain. We price the decking by the sheet so you are not paying for wood you do not need.
Insurance is where people get hurt
Most of the bad stories we hear are not about hail. They are about paperwork. A policy that quietly moved to actual cash value, so the check comes with the roof's age subtracted. A depreciation holdback nobody explained. A non-renewal letter because the roof passed twenty years. A hail claim denied as wear and tear because the photos did not show the damage. A stranger offering to waive the deductible, which is illegal in Texas and can get your claim thrown out. We read policies with people every week. We never promise what a carrier will pay. We do make sure you know what ACV and RCV mean, what your deductible is, and what the adjuster needs to see. On an approved claim your cost is usually your deductible.
Door-knockers after every hail storm
Within 48 hours of a hail event, trucks with out-of-state plates are working Windsor Park, Onion Creek, and Circle C door to door. The script is always the same. Free roof. We handle the insurance. Sign today. The paper they hand you is usually a contingency agreement that binds you to them if the claim is approved, and some are written so you owe money if you back out. You do not have to sign anything on your porch. Ask for a local address. Ours is on Rainey St. Then get a free inspection from someone who will still be in the neighborhood next winter, and take your time.
How we approach it
What working with us actually looks like
A free inspection and a straight answer
We get on the roof, not just a ladder at the gutter. We check the shingles, every flashing, the valleys, the chimney, the attic if we can get in, and any ceiling stain you point out. You get a written report with photos and one of three answers: leave it alone, repair it, or replace it. If it is a repair, the repair price is in the report. If it looks like storm damage, we tell you honestly whether it is worth a claim against your deductible. The inspection is not a sales appointment. Plenty of them end with us telling you the roof is fine.
Repair first, and we mean it
A lot of what we fix on these blocks is a $300 to $800 job: reflashing a chimney, swapping a cracked pipe boot, resealing a valley, nailing down and replacing wind-lifted shingles, patching a soft spot in the decking. Bigger repairs run up to around $1,500. We show you the damage in photos, explain what we are doing about it, and give you a fixed number. We do not use a repair to set up a replacement pitch. When a roof is really done, usually because it is losing granules across every slope or the decking is failing in more than one place, we say that plainly and explain why.
Insurance explained like you are family
When a replacement is the honest answer, we walk you through the realistic way to pay for it. We help you find out whether your policy is replacement cost or actual cash value. We explain the deductible, the depreciation holdback, and the second check. We document the damage the way adjusters expect, with test squares and photos on every slope, and we meet the adjuster on the roof. If you got a denial letter, we read it with you and tell you honestly whether a re-inspection is worth asking for. We are not public adjusters and we cannot promise an outcome. We can make sure the claim is presented right and that nobody talks you into fraud along the way.
A replacement done right when it is time
A full replacement on a typical 2,000 square foot house runs $9,000 to $18,000, and older houses with two layers and decking work land toward the middle or upper end. We tear off every layer, replace decking only where it is rotten, put ice and water shield at the eaves and valleys, install real chimney flashing, and vent the attic properly. Shingles are a leading shingle manufacturer. If the claim scope allows it, a Class 4 impact-resistant shingle is worth asking about, because some Texas insurers discount the premium for it. Ask your agent. We also replace or reline boxed gutters and add downspouts that carry water away from a 1940s foundation.
Services that fit this profile
The work we typically do for austin homeowners
For most Austin homeowners it starts with a free inspection and goes one of three directions. Roof repair handles the common problems on older houses: chimney flashing, pipe boots, valleys, wind-lifted shingles, and soft decking, at a fixed price. Insurance claims assistance is how most replacements here actually get paid for. We explain your policy, document the damage properly, and meet the adjuster. Roof replacement is the full tear-off and rebuild, with decking repair, ice and water shield, new flashing, ventilation, and your choice of architectural or Class 4 impact-resistant shingles. Gutters and downspouts get fixed or replaced at the same time, which matters on houses with boxed gutters and old foundations. When a spring storm comes through, our storm damage work covers emergency tarping and slope-by-slope documentation. If you are thinking about solar, we will tell you honestly whether the roof is ready for it first.
Roof Repair
Flat-rate repair quotes, no hidden fees
Not every roof problem needs a full replacement. Kind Roofing diagnoses exactly what is wrong and repairs only what needs fixing, saving Austin homeowners thousands in unnecessary work. We find the actual source of the leak or damage before recommending any repair — no guesswork — then give you a flat-rate written quote with no hidden fees, so you know the cost before we start. Most repairs are completed in one visit, with same-week scheduling available across Austin, and every repair carries our written workmanship warranty.
Typical scope
- Roof Leak Repair
- Flashing Repair
- Hail Damage Repair
- Wind Damage Repair
Free Roof Inspections
Free · no obligation · no forms
Kind Roofing provides free roof inspections across Austin and Central Texas — for storm damage, general wear, pre-sale condition reports, and annual checkups. Will or Noah will inspect your roof personally, in person, not by drone alone: every slope, the flashing, the vents, the attic where it matters. You get photos of everything we find, a plain-English explanation of what it means, and a clear written assessment with options. If your roof does not need work, we tell you that too. No commitment, no sales pressure, no forms to fill out — text or call (512) 766-9755 to schedule yours.
Typical scope
- Free Roof Inspection
- Pre-Sale Inspection
- Hail Damage Inspection
- Annual Condition Report
Storm Damage & Insurance
Claims handled start to finish
Austin hail season runs March through June, and wind out of summer thunderstorms does the rest. Kind Roofing documents damage, assists with the adjuster, and handles the insurance claim start to finish. Emergency tarping stops the water, a photo-documented inspection captures every slope and every soft-metal hit, and Will meets your adjuster on the roof so the scope reflects what your policy actually covers. We communicate with your adjuster on your behalf and manage the paperwork; you pay your deductible and we handle the rest. What we will never do is offer to waive that deductible — Texas law prohibits it, and it is the fastest way to get a claim denied.
Typical scope
- Storm Damage Inspection
- Insurance Claim Assistance
- Hail Damage Assessment
- Emergency Tarping
Roof Replacement
Written quote before work starts
When a repair stops making sense, we replace the whole system: full tear-off to the deck, new underlayment, fresh flashing, proper ventilation, and shingles chosen for Central Texas heat and hail. Kind Roofing handles full roof replacements across Austin and Central Texas — from shingle selection to final cleanup, Will oversees every job personally, ensuring quality at every step. You approve the exact scope and price before a single shingle is touched, Noah confirms the start date before materials are ordered, and the crew leaves your property clean at the end of every day. All replacements come with material and workmanship warranties from a locally owned Texas contractor.
Typical scope
- Asphalt Shingle Replacement
- Residential Full Replacement
- Emergency Replacement
- Full Tear-Off & Cleanup
Seamless Gutters
Custom-fit · installed by the roofing crew
Custom aluminum seamless gutters protecting Austin foundations and siding from water damage year-round, installed by the same crew as your roof. Central Texas rain does not arrive gently — it comes in bursts that overwhelm undersized or sagging gutters and send water straight at the foundation, the fascia, and the flowerbeds. Kind Roofing measures and forms seamless gutters on-site to fit your home, sizes the downspouts for the roof that feeds them, repairs what can be repaired, and installs guards where leaves and oak tassels are the problem. Gutter work pairs naturally with a roof replacement, and the same team handles both.
Typical scope
- Gutter Installation
- Gutter Repair
- Gutter Guards
- Seamless Aluminum Gutters
Local context
Why neighborhood matters for this kind of work
Austin changes every few miles, and so does the roof. Around our shop in Windsor Park, Crestview, and Rainey Street, and east through Allandale, Barton Hills, and Travis Heights, the typical house dates from around 1950. Roofs there have been replaced several times, often with a second layer, and chimneys and decking are the usual trouble spots. The North Austin along East 7th Street and the East Austin are older still, with houses from the 1930s, steep pitches, and boxed gutters. South through Onion Creek, Circle C, and Southpark Meadows, the houses are 1950s and 1960s ranches with simpler roofs, thin attic insulation, and undersized gutters, which is a recipe for wind-driven rain. Zilker and Tarrytown share the same 1930s to 1950s bones at a higher price, so the decking and flashing work is the same even if the budget is different. Kyle and Buda are post-war ranches. The north suburbs is newer. Across all of it the weather is the same: hail season from March through June, thunderstorm wind, ice in January, and a July that cooks asphalt. Our recommendations change by neighborhood. The honesty does not.
Austin
Home base on Rainey Street. Central-city bungalows and ranches from the 1930s–60s, 1970s–90s subdivisions north and south, new construction on the edges. Repair first, insurance explained plainly, Will on every inspection.
Kyle
Along I-35 south of Austin. Plum Creek and 2000s-and-newer subdivisions reaching first replacement under HOA rules; storms from the southwest often hit Kyle before Austin.
Buda
Small-town core along Main Street, 2000s-and-newer subdivisions on the edges under HOA rules, and southwest storms that arrive early.
Pflugerville
Northeast of Austin along SH-130 and I-35. Mostly 1990s-and-newer subdivisions under HOA rules, reaching first replacement together. Hail and wind off open ground.
Pflugerville
Northeast of Austin along SH-130 and I-35. Mostly 1990s-and-newer subdivisions under HOA rules, reaching first replacement together. Hail and wind off open ground.
Georgetown
A historic downtown square under preservation review, Sun City and other 2000s-and-newer communities reaching first replacement, and open ground that gives wind a clear run.
Lakeway
Hill Country homes above Lake Travis with steep, complex rooflines — tile and standing-seam metal alongside shingle. HOA design review is common; wind off the lake is the constant.
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City-specific pricing, process notes, and insurance references. Updated through 2026-08-11.
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Our process
How a project actually moves
- 1
Call, text, or book online
Tell us what you are seeing: a stain, a leak, shingles in the yard, a letter from your insurance company, or a flyer you are not sure about. We schedule a free inspection, usually within a few days.
- 2
On-the-roof inspection
We walk the roof, check the attic where we can, and photograph everything. You get a written report and a straight answer: leave it, repair it, or replace it, and whether a claim makes sense.
- 3
A fixed number, or a claim plan
Repairs are quoted in writing at a fixed price. If it is a claim, we explain your deductible, ACV versus RCV, and what to expect from the adjuster before anything is filed. No pressure to sign on the spot.
- 4
Work, cleanup, and walkthrough
Repairs usually take a few hours. Replacements take one to two days. We magnet-sweep the yard for nails, haul the debris, and walk the finished roof with you before we leave.
Case study
A typical repair-first call on a 1940s Windsor Park house
Windsor Park, Austin, TX
Challenge
A woman handling her mother's house in Windsor Park calls about a stain on the living room ceiling near the chimney. Two door-knockers have already told her the roof is totaled and offered to cover the deductible. The house was built in the late 1940s. The roof is a second layer, about 15 years old. Her mother's policy is actual cash value, and there is a letter from the carrier asking about the roof's age. She does not know whether she is looking at a $500 repair, a $14,000 replacement, or a claim, and she needs to explain it to her mother either way.
Solution
Kind Roofing inspects the roof and finds the leak at the chimney, where the step flashing was tarred over years ago and has finally opened up, with one soft spot in the plank decking beside it. The shingles still have granules and several years of life on every slope. There is scattered hail bruising on the west slope, but not enough to justify a claim against the deductible. The written report says so in plain terms, with photos. Kind Roofing quotes a fixed-price repair for new step and counter flashing and a decking patch, and explains what the ACV policy would and would not pay if the roof is replaced later.
Outcome
The repair is done in a morning. The stain stops spreading, and the painter fixes the ceiling once it dries. The family keeps the photo report as a dated record of the roof's condition, which is exactly what an adjuster will want to see if hail hits next spring. No contingency agreement. No new roof. The daughter answers the carrier's letter with the roof age and the inspection photos, and talks to the agent about the ACV language before renewal.
Common questions
What austin homeowners usually ask us first
Do I really need a new roof, or can it be repaired?
Most of the roofs we look at on the East Austin and in South Austin need a repair, not a replacement. A leak at the chimney, a cracked pipe boot, a bad valley, or a few wind-lifted shingles is usually a $300 to $800 fix that buys years. A roof is done when it is losing granules on every slope, the decking is failing in more than one place, or it has taken hail across the whole roof. We put the answer in writing with photos. If it is a repair, we quote the <a href="/services/roof-repair">repair</a>. If it is a replacement, we explain why.
How much does a roof replacement cost in Austin?
A typical 2,000 square foot house runs about $9,000 to $18,000 for a full asphalt shingle replacement. Older houses with two layers, rotten decking, and chimney work land toward the middle or upper end. That is a big share of a $70,000 house, which is why we look hard at repairs first and why most replacements here are paid through an <a href="/services/storm-damage">insurance claim</a>. See the <a href="/services/roof-replacement">roof replacement page</a> for what is included, or <a href="/contact">book a free inspection</a> for a real number.
How does insurance actually pay for a roof?
You file a claim, the adjuster inspects, and the carrier decides whether the damage is storm damage or wear. If the claim is approved, the carrier pays the approved scope minus your deductible, so on an approved claim your cost is usually your deductible. If your policy is replacement cost (RCV), the carrier usually holds back depreciation until the work is done and then releases it. If your policy is actual cash value (ACV), depreciation is subtracted for good, and on an older roof that gap can be large. Check your declarations page or ask your agent. We explain the language and document the damage properly, but we cannot promise what your carrier will decide.
My insurance company sent a letter about my roof's age. What do I do?
Carriers are sending non-renewal and inspection letters on roofs over about twenty years old, and on the East Austin that is a lot of roofs. Do not ignore it, and do not panic. Get a free inspection so you have photos and a written condition report. If the roof has life left, that report and any repairs we do give your agent something to work with. If the roof is really done, you will know before the renewal date instead of after. Talk to your agent about what the carrier will accept. We can tell you what the roof needs. We cannot tell you what the carrier will decide.
A contractor said they would waive or cover my deductible. Is that real?
No. Waiving, absorbing, or rebating a deductible is insurance fraud in Texas, and it can get your whole claim denied. The same goes for inflating the claim to cover it. You pay the deductible, the carrier pays the rest of the approved scope, and the contractor does the work for that amount. Anyone offering something else on your porch is a reason to close the door. Our <a href="/who-we-serve/after-the-storm">after-the-storm page</a> covers the whole playbook.
Do you work in my part of the metro?
Yes. We are based on Rainey St downtown and we work across the metro and about 40 miles out, on across Central Texas. That includes all of <a href="/service-areas/austin">Austin</a>, <a href="/service-areas/kyle">Kyle</a>, <a href="/service-areas/buda">Buda</a>, <a href="/service-areas/pflugerville">Pflugerville</a>, <a href="/service-areas/pflugerville">Pflugerville</a>, and <a href="/service-areas/georgetown">Georgetown</a>. If you are on the Texas side, see our <a href="/who-we-serve/williamson-county-homeowners">Williamson County page</a>. If you own rentals, see the <a href="/who-we-serve/rental-property-owners">landlords page</a>.
What every engagement with us includes
The standards we hold to regardless of project size
Whether you're engaging us for a single leak repair or a multi-building re-roof across a portfolio of properties, the baseline operating standards are the same. These are the details that decide whether a roofer is worth calling back after the next storm.
Fully insured
Fully insured on across Central Texas, with general liability and workers compensation coverage. Certificates of insurance are provided before any crew is on the roof. This level of coverage is standard on every engagement — not an upsell.
Named point of contact, not a dispatch line
Every account has a named project lead who stays with you across the relationship. You are not routed through a call center, and you are not re-explaining your roof to a different person every time you reach out. Institutional memory accumulates in the property file, not in any one employee's head.
Written scope with explicit inclusions and exclusions
Our proposals list what's in scope, what's out of scope, what triggers a change order (rotten decking, extra layers, code upgrades), and what doesn't. Ambiguity in a roofing contract is where margin disappears and trust erodes. Clarity up front is how we keep the relationship clean over years.
Crews across the Austin metro
We run crews across Austin, the north suburbs, Hays County, Williamson County, and out to San Marcos and San Marcos. Being local means storm response is fast and follow-up visits don't get lost — our trucks are already nearby.
Photo-documented everything
We photograph the roof before work begins, the decking once the old shingles are off, and the finished result. For storm claims, that documentation is exactly what your adjuster needs to see. It protects both sides and gives you a clean record if the property changes hands or you need to justify spend to ownership.
Warranty that stays warrantable
Manufacturer and workmanship warranties are meaningful because we're still going to be around to honor them. Locally owned and Austin-based, we don't chase storms out of state and disappear. Warranty claims get responded to the same week they're flagged, and legitimate issues get fixed without argument.
Credentials
What we bring to the table
- Fully insured in Texas
- Locally owned — based in Austin, TX
- General liability and workers compensation coverage
- Certificates of insurance available on request
- 5.0 stars on Google across 16 reviews
- leading shingle manufacturers systems — including Class 4 impact-resistant shingles
Where we work
Service area
We serve residential, commercial, HOA, and multifamily accounts across the Austin metro, with active coverage in Austin, Pflugerville, Pflugerville, Round Rock, Blue Springs, Kyle, Georgetown, Pflugerville, Lakeway, Cedar Park, Georgetown, Cedar Park, Leander, Lakeway, Bee Cave, Austin KS, and out to San Marcos and San Marcos.
If your property is outside these routes but within roughly 40 miles of the metro, reach out anyway — we flex coverage for the right project. For properties farther afield, we're happy to point you to a contractor we trust.
Next step
Ready to talk specifics?
If you own a house in Austin and you are looking at a ceiling stain, a letter from your insurance company, or a stack of flyers from people you have never heard of, start with a free inspection from a company that is actually based here. You get a written report with photos and a straight answer. If the roof is fine, we tell you and leave. If it is a $300 fix, we fix it. If it is really done, we explain how a claim works, what your deductible means, and what to expect from the adjuster. Call or text (512) 766-9755 or book online. That is how most of our neighbors start.
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Read moreFree Inspection · No Obligation
Not sure if it's a repair, a replacement, or a claim?
Free inspection, photos of what we found, and a straight answer. If it's a $300 fix, we'll say so. If it's a claim, we'll explain what your policy actually pays before you file.
- Free inspection with photos, no obligation
- Repair first: if it's a $300 fix, we'll say so
- On an approved claim your cost is usually your deductible
Who's this inspection for?
Takes about 60 seconds. Free inspection, no obligation.