For commercial property and facility managers across the metro
Updated 2026-07-28Commercial Property Managers
Flat and low-slope roofing, documented inspections, and storm response that keeps tenants operating.
A commercial roof is a line item until it leaks onto a tenant's inventory. Then it is the only thing on the property manager's calendar. Austin's commercial roof stock, from Leander and Cedar Park office and flex space to the warehouses along US-290 in Pflugerville and the older brick buildings in the Crossroads and Pflugerville, is mostly flat or low-slope: TPO, EPDM, modified bitumen, and a surprising amount of aging built-up roofing that has been patched for 30 years. All of it takes the same hail, the same straight-line wind, and the same heat and UV cycle that hammers residential roofs, plus ponding water and rooftop equipment penetrations that residential roofs never deal with. Kind Roofing works with commercial property managers, facility managers, and owners across the metro on inspections, repairs, storm response, and full membrane replacements. Our reports are written for an owner's capital plan, not a sales pitch. Our repairs are priced so you can approve them without a committee. And when a hail event hits a multi-tenant building, we document every roof section and meet the adjuster so the claim reflects what actually happened. We are a Austin company based on Rainey St downtown, and we are still here when the storm crews leave.
Who this is for
This page is for commercial property managers, facility managers, asset managers, and owners overseeing office buildings, retail centers, warehouses, flex and industrial space, medical and professional buildings, churches, schools, and mixed-use properties across the Austin metro. It applies whether you manage one building in Pflugerville or a portfolio across Leander, Cedar Park, Pflugerville, and Round Rock, and whether you work in-house for an owner or for a third-party management firm that needs clean documentation for quarterly reporting.
What usually goes wrong
The problems we keep seeing
Patterns we run into on almost every new account in this category — and how we think about solving them from day one.
No one knows the roof's real condition until it leaks
Most commercial roofs get looked at when a tenant calls about a drip. By then the insulation under the membrane may be saturated and a $900 seam repair has become a $40,000 section replacement. A documented annual or semi-annual inspection, with photos, core samples where warranted, and a roof-section map, tells you what you have, what is failing, and what it will cost before it becomes an emergency. That is the difference between a capital plan and a crisis.
Ponding water and clogged drains
Austin gets heavy rain in short bursts. A flat roof with inadequate slope, clogged drains, or crushed insulation holds water for days. Ponding accelerates membrane failure, adds structural load, and voids many manufacturer warranties. It is one of the most common problems we find on older Leander and Pflugerville flex buildings. The fix ranges from drain maintenance to tapered insulation on the next replacement, and knowing which you need is what the inspection is for.
Storm claims on multi-tenant buildings
Hail damage on a TPO or modified bitumen roof is harder to see than on shingles and easier for an adjuster to dismiss as pre-existing. Rooftop HVAC fins, condensate lines, skylights, and metal flashings usually show the hail hits that prove the event. Without documentation of every roof section and every piece of collateral damage, the claim gets scoped light. We document the whole roof, meet the adjuster, and make sure nothing is missed. We never promise what the carrier will pay.
Work that disrupts tenants
A restaurant cannot close for a roof. A medical office cannot have crews tearing off membrane over exam rooms during business hours. Commercial roofing work has to be sequenced around tenant operations, with staging, noise, odors from adhesives, and safety all planned. We schedule around tenant hours, phase work by roof section, coordinate with building engineers on HVAC and rooftop equipment, and communicate so tenants know what is happening before they hear it overhead.
How we approach it
What working with us actually looks like
Documented inspections built for capital planning
Our commercial inspections produce a report you can hand to ownership: a roof-section map, photos of every deficiency, membrane and seam condition, drain and scupper status, flashing at every penetration, rooftop equipment curbs, and a remaining-life estimate with repair-versus-replace options and budget ranges. We take core samples when the insulation condition is in question. Inspections are free. The report is the deliverable, not a doorway to a sales pitch.
Repairs priced for a quick approval
Most commercial roof problems are repairable: failed seams, split flashing at curbs, clogged drains, punctures from HVAC service, deteriorated pitch pockets. We quote repairs at a fixed price with photos so you can approve them without a site meeting. Typical commercial repairs run from a few hundred dollars into the low thousands depending on access and scope. When a roof is beyond repair, we say so with evidence and lay out replacement options and timing.
TPO and low-slope replacement sequenced around tenants
For full replacements we install TPO membrane systems, along with EPDM and modified bitumen where they fit, at a typical $6 to $10 per square foot installed depending on tear-off, insulation, and tapered drainage needs. We address ponding with tapered insulation, replace drains and scuppers, and rebuild curbs and penetrations properly. Work is phased by roof section and scheduled around tenant hours. You get manufacturer warranties, completion photos, and an as-built roof map for your files.
Storm response and claim documentation across the portfolio
After a hail or wind event, we prioritize active leaks with emergency tarping and temporary repairs, then document every affected roof section with photos, test areas, and collateral damage on rooftop equipment and metals. We meet the adjuster on site and walk the documentation. For portfolio managers, we can inspect multiple properties after the same event and deliver one consolidated report so you can brief ownership and file claims from a single set of evidence.
Services that fit this profile
The work we typically do for commercial property managers
Commercial work with us usually starts with a free, documented inspection and a roof-section report. Commercial roofing covers full membrane replacement, primarily TPO, with EPDM and modified bitumen where appropriate, plus tapered insulation, drains, curbs, and penetrations, at a typical $6 to $10 per square foot installed. Roof repair handles seams, flashings, punctures, and drains at fixed prices. Storm damage restoration provides emergency tarping and temporary repairs after hail and wind, and insurance claims assistance documents damage across every roof section and meets the adjuster on site. We also handle steep-slope shingle roofs on retail pads, churches, and mixed-use buildings, and gutters and downspouts on buildings that have them. For managers who want to stop being surprised, we set up scheduled inspections with a standing report format so ownership sees the same document every time.
Free Roof Inspections
Free · no obligation · no forms
Kind Roofing provides free roof inspections across Austin and Central Texas — for storm damage, general wear, pre-sale condition reports, and annual checkups. Will or Noah will inspect your roof personally, in person, not by drone alone: every slope, the flashing, the vents, the attic where it matters. You get photos of everything we find, a plain-English explanation of what it means, and a clear written assessment with options. If your roof does not need work, we tell you that too. No commitment, no sales pressure, no forms to fill out — text or call (512) 766-9755 to schedule yours.
Typical scope
- Free Roof Inspection
- Pre-Sale Inspection
- Hail Damage Inspection
- Annual Condition Report
Roof Repair
Flat-rate repair quotes, no hidden fees
Not every roof problem needs a full replacement. Kind Roofing diagnoses exactly what is wrong and repairs only what needs fixing, saving Austin homeowners thousands in unnecessary work. We find the actual source of the leak or damage before recommending any repair — no guesswork — then give you a flat-rate written quote with no hidden fees, so you know the cost before we start. Most repairs are completed in one visit, with same-week scheduling available across Austin, and every repair carries our written workmanship warranty.
Typical scope
- Roof Leak Repair
- Flashing Repair
- Hail Damage Repair
- Wind Damage Repair
Storm Damage & Insurance
Claims handled start to finish
Austin hail season runs March through June, and wind out of summer thunderstorms does the rest. Kind Roofing documents damage, assists with the adjuster, and handles the insurance claim start to finish. Emergency tarping stops the water, a photo-documented inspection captures every slope and every soft-metal hit, and Will meets your adjuster on the roof so the scope reflects what your policy actually covers. We communicate with your adjuster on your behalf and manage the paperwork; you pay your deductible and we handle the rest. What we will never do is offer to waive that deductible — Texas law prohibits it, and it is the fastest way to get a claim denied.
Typical scope
- Storm Damage Inspection
- Insurance Claim Assistance
- Hail Damage Assessment
- Emergency Tarping
Local context
Why neighborhood matters for this kind of work
Austin's commercial roof stock varies by corridor. Leander, Cedar Park, and Georgetown along I-35 and I-435 are heavy in 1980s to 2000s office, flex, and light industrial with flat roofs that have often been through one or two membrane generations. Pflugerville, Leander, and Round Rock along US-290 and US-50 add warehouses and retail with large roof areas and long drain runs. Downtown Austin, the Crossroads, and Pflugerville have older masonry buildings with built-up roofs, parapets, and drainage that predates modern codes. The north suburbs around the Domain and Georgetown has newer retail and medical. Every one of these sits in the same hail corridor, and spring storms from March through June regularly damage rooftop equipment along with the membrane. Summer heat drives thermal movement that opens seams on older TPO and EPDM, and winter heat and UV finds every flashing that was not done right. Texas commercial policies frequently carry separate wind and hail deductibles, which shapes whether a repair or a claim makes sense.
Austin
Home base on Rainey Street. Central-city bungalows and ranches from the 1930s–60s, 1970s–90s subdivisions north and south, new construction on the edges. Repair first, insurance explained plainly, Will on every inspection.
Cedar Park
1990s–2010s subdivisions along US-183 and RM 1431 reaching first replacement under HOA covenants, with Hill Country wind on the west side.
Leander
One of the fastest-growing cities in Texas: 2000s-and-newer subdivisions under HOA rules, larger lots and metal roofs toward the Hill Country, hail and wind most springs.
Pflugerville
Northeast of Austin along SH-130 and I-35. Mostly 1990s-and-newer subdivisions under HOA rules, reaching first replacement together. Hail and wind off open ground.
Pflugerville
Northeast of Austin along SH-130 and I-35. Mostly 1990s-and-newer subdivisions under HOA rules, reaching first replacement together. Hail and wind off open ground.
Georgetown
A historic downtown square under preservation review, Sun City and other 2000s-and-newer communities reaching first replacement, and open ground that gives wind a clear run.
San Marcos
Texas State University town with a historic downtown, a large share of rental housing, and newer subdivisions on the edges. Landlords and property managers are a big part of the work.
Round Rock
The county's biggest city. 1980s–2010s subdivisions reaching replacement together under HOA rules, an older core around the downtown square, and spring hail most years.
Latest guides for this audience
Reading we send commercial property managers most often
City-specific pricing, process notes, and insurance references. Updated through 2026-07-28.
MaintenanceGutters: The Most-Skipped Maintenance Item That Protects Your Roof
Clogged, sagging, or undersized gutters quietly rot fascia, feed wind-driven rain, and push water into your basement. Here's the twice-a-year routine, the signs of failure, and what new gutters cost in Austin.
Roof InspectionsThe Roof Inspection Checklist Before Buying a Home in the Austin Metro
A general home inspector spends ten minutes on the roof. Here's the checklist a roofer uses — age, shingle condition, flashing, decking, ventilation, gutters, attic — and what each finding means for your offer.
MaterialsClass 4 Impact-Resistant Shingles: Worth It in Texas?
Class 4 shingles cost more up front and may earn an insurance discount every year. In a hail belt like Austin, here's how the math and the trade-offs actually work.
Storm DamageStorm Chasers vs. Local Roofers: Red Flags After a Austin Storm
After a big Austin hailstorm, out-of-town roofing crews flood the metro. Some are fine. Some will leave you with a bad roof and no one to call. Here are the red flags — and the questions that separate the two.
Storm DamageHail Damage: How to Tell If Your Austin Roof Was Actually Hit
Not every storm damages a roof, and not every dent is hail. Here's how to check your Austin roof for real hail damage — from the ground, the gutters, and the soft metals — before you call anyone.
Insurance ClaimsWhy Insurance Denied Your Roof Claim in Austin — and What to Do Next
Roof claims in Austin get denied for a handful of predictable reasons — wear and tear, missed filing windows, thin documentation. Here's what each denial letter actually means and the steps that give you a fair second look.
Our process
How a project actually moves
- 1
Site walk with the manager
We meet on site, review the roof sections, rooftop equipment, drainage, and any known leaks, and learn the tenant constraints that shape scheduling.
- 2
Documented inspection and report
You receive a roof-section map with photos, deficiencies, remaining-life estimate, and repair-versus-replace options with budget ranges. Free of charge.
- 3
Scope, approval, and scheduling
Repairs are quoted at fixed prices for quick approval. Replacements come with a line-item scope, phasing plan, and tenant communication timeline.
- 4
Work, documentation, and ongoing inspections
Work is phased around tenants with daily cleanup. You get completion photos, warranties, and an as-built map, plus scheduled inspections if you want them.
Case study
A typical TPO replacement on a Leander flex warehouse
Leander, KS
Challenge
A property manager for a 1990s flex warehouse in Leander gets a second leak call in a month from a tenant with inventory on the floor. The roof is an aging modified bitumen system with visible ponding near the center drains and several patched areas from previous service calls. The tenant operates six days a week and cannot shut down. Ownership wants to know whether this is a repair, a section replacement, or a full replacement, and what it will cost either way.
Solution
Kind Roofing inspects the roof, maps each section, and takes core samples in the ponding areas, which show saturated insulation. The report lays out three options with budget ranges: continued repairs, replacement of the worst sections, or a full TPO replacement with tapered insulation to fix the drainage. Ownership chooses the full replacement. Kind Roofing phases the work by section over the tenant's lighter days, coordinates with the building engineer on rooftop HVAC curbs, and rebuilds the drains and scuppers.
Outcome
The replacement is completed in phases without the tenant closing, with daily cleanup and no interior disruption beyond scheduled notices. The manager receives the manufacturer warranty, completion photos, and an as-built roof map for ownership's files, and a scheduled inspection is set up for the following spring. The ponding is resolved by the tapered insulation, and the leak calls stop.
Common questions
What commercial property managers usually ask us first
What does a commercial TPO roof cost in Austin?
A typical TPO replacement runs about $6 to $10 per square foot installed. The range depends on tear-off versus overlay, insulation thickness and whether tapered insulation is needed for drainage, the number of penetrations and curbs, and access. Repairs run from a few hundred dollars into the low thousands. Every quote is line-item and fixed-price. See the <a href="/services">commercial roofing page</a> or <a href="/contact">request an inspection</a>.
Can you inspect a portfolio of properties after a storm?
Yes. After a hail or wind event we can inspect multiple properties and deliver one consolidated report with per-property, per-section documentation, so you can brief ownership and file claims from a single set of evidence. Active leaks get priority for tarping and temporary repair. The <a href="/services/storm-damage">storm damage page</a> covers emergency response, and the <a href="/services/storm-damage">insurance claims page</a> covers documentation and adjuster meetings.
How do you work around tenants during a replacement?
We phase the work by roof section and schedule around tenant hours, including early mornings, weekends, or off-days where needed. Staging and dumpsters are placed away from customer entrances, adhesive work is timed to limit odors in occupied spaces, and rooftop equipment is coordinated with the building engineer. Tenants get written notice before work starts over their space.
Do you provide inspection reports we can use for capital planning?
Yes. That is the point of the inspection. You get a roof-section map, photos, deficiencies, remaining-life estimates, and repair-versus-replace options with budget ranges, in a consistent format you can attach to owner reports. Many managers set up annual or semi-annual inspections so the report becomes a standing document. <a href="/services/roof-inspections">Inspection details here</a>.
Are you insured for commercial work?
Yes. We are fully insured with general liability and workers' compensation coverage, and we provide certificates of insurance with additional-insured endorsements where the management or lease agreement requires. We work on across Central Texas and meet Texas roofing registration requirements. See the <a href="/faq">general FAQ</a> for more.
Which commercial corridors do you cover?
The whole metro and about 40 miles out. That includes <a href="/service-areas/austin">Austin</a>, <a href="/service-areas/pflugerville">Pflugerville</a>, <a href="/service-areas/cedar-park">Cedar Park</a>, <a href="/service-areas/leander">Leander</a>, <a href="/service-areas/georgetown">Georgetown</a>, <a href="/service-areas/pflugerville">Pflugerville</a>, <a href="/service-areas/round-rock">Round Rock</a>, and <a href="/service-areas/san-marcos">San Marcos</a>. HOA-managed communities should also see our <a href="/who-we-serve/hoa-boards">HOA boards page</a>.
What every engagement with us includes
The standards we hold to regardless of project size
Whether you're engaging us for a single leak repair or a multi-building re-roof across a portfolio of properties, the baseline operating standards are the same. These are the details that decide whether a roofer is worth calling back after the next storm.
Fully insured
Fully insured on across Central Texas, with general liability and workers compensation coverage. Certificates of insurance are provided before any crew is on the roof. This level of coverage is standard on every engagement — not an upsell.
Named point of contact, not a dispatch line
Every account has a named project lead who stays with you across the relationship. You are not routed through a call center, and you are not re-explaining your roof to a different person every time you reach out. Institutional memory accumulates in the property file, not in any one employee's head.
Written scope with explicit inclusions and exclusions
Our proposals list what's in scope, what's out of scope, what triggers a change order (rotten decking, extra layers, code upgrades), and what doesn't. Ambiguity in a roofing contract is where margin disappears and trust erodes. Clarity up front is how we keep the relationship clean over years.
Crews across the Austin metro
We run crews across Austin, the north suburbs, Hays County, Williamson County, and out to San Marcos and San Marcos. Being local means storm response is fast and follow-up visits don't get lost — our trucks are already nearby.
Photo-documented everything
We photograph the roof before work begins, the decking once the old shingles are off, and the finished result. For storm claims, that documentation is exactly what your adjuster needs to see. It protects both sides and gives you a clean record if the property changes hands or you need to justify spend to ownership.
Warranty that stays warrantable
Manufacturer and workmanship warranties are meaningful because we're still going to be around to honor them. Locally owned and Austin-based, we don't chase storms out of state and disappear. Warranty claims get responded to the same week they're flagged, and legitimate issues get fixed without argument.
Credentials
What we bring to the table
- Fully insured in Texas
- Locally owned — based in Austin, TX
- General liability and workers compensation coverage
- Certificates of insurance available on request
- 5.0 stars on Google across 16 reviews
- leading shingle manufacturers systems — including Class 4 impact-resistant shingles
Where we work
Service area
We serve residential, commercial, HOA, and multifamily accounts across the Austin metro, with active coverage in Austin, Pflugerville, Pflugerville, Round Rock, Blue Springs, Kyle, Georgetown, Pflugerville, Lakeway, Cedar Park, Georgetown, Cedar Park, Leander, Lakeway, Bee Cave, Austin KS, and out to San Marcos and San Marcos.
If your property is outside these routes but within roughly 40 miles of the metro, reach out anyway — we flex coverage for the right project. For properties farther afield, we're happy to point you to a contractor we trust.
Next step
Ready to talk specifics?
If you manage commercial property in Austin and you are tired of finding out about roof problems from tenants, start with a free, documented inspection. You will get a roof-section report you can put in front of ownership, fixed-price repair quotes you can approve quickly, and a replacement plan sequenced around the people who actually work in the building. After a storm, you get documentation across the portfolio and someone who meets the adjuster. Call or text (512) 766-9755, or send us the property list and we will schedule the walk.
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Read moreFree Inspection · No Obligation
Not sure if it's a repair, a replacement, or a claim?
Free inspection, photos of what we found, and a straight answer. If it's a $300 fix, we'll say so. If it's a claim, we'll explain what your policy actually pays before you file.
- Free inspection with photos, no obligation
- Repair first: if it's a $300 fix, we'll say so
- On an approved claim your cost is usually your deductible
Who's this inspection for?
Takes about 60 seconds. Free inspection, no obligation.